OpenSpan Webinars

Monitor, Analyze, Automate: Three Steps to Increasing Agent Effectiveness

Date : Thursday, May 20, 2010
Time : 2:00 p.m. ET
Presenters : David Brunner, Director Product Management, and Karen Andrews, Account Executive, OpenSpan, Inc.

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On–Demand Webinars

Monitor, Analyze, Automate: Three Steps to Increasing Agent Effectiveness

Quick Tips for Reducing Training Time While Improving Efficiency

5 Keys to Improving Productivity in your Call Center

Improving Agent Effectiveness in Today's Call Center

Key Technology Trends Impacting Agent Productivity and Performance

Improve Business Visibility with OpenSpan Events

Streamline Customer Onboarding Processes With OpenSpan

Improving Siebel User Productivity Through Automation

10 Proven Strategies For Improving Agent Productivity

The Automated Desktop: Lessons for Improving Agent Productivity

Improve Agent Productivity Now With Desktop Automation

6 Ways to Ensure Compliance Using Your Existing Applications

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