OpenSpan provides solutions for Contact Centers, ERP & CRM Integration, Risk, Fraud and Compliance, BPM/BAM, etc., 
OpenSpan provides industry specific solutions for Insurance, Banking/Financial Services & Telecom. 
Webinar On Demand
Lean Six Sigma for Banking & Financial Services
Leading banks and financial institutions are exploring their options for simultaneously improving quality and efficiency. Lean Six Sigma has garnered the attention of executives and managers as they strive to position their operations competitively in a still volatile economy. It has never been more important to measure performance and take fast action on KPIs. This webinar provides an overview of the basics of the Lean Six Sigma quality approach, and explore how the principles of Lean Six Sigma and other Deming-influenced methodologies can be effectively applied to banking and financial services firms' front and back office processes for continuous improvement.
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