The OpenSpan Platform leverages the communications between software applications and the Windows operating system to deliver rapid benefits to business users. Among the many ways the OpenSpan Platform is used today:

• Integrate data between virtually any type of application - integrate not only modern web and Java applications but also older legacy applications including Windows, host/mainframe, PowerBuilder, DOS and other “closed” applications without an available API. For example, integrate data between a 20 year old DOS or mainframe application and a modern AJAX-based web application.
• Add web services functionality to an existing legacy application – extend an existing application with new web services functionality. For example, extend an existing CRM application by enabling the application to call an address verification web service every time a new address is filled out. Eliminates the need to re-train employees on new web portals or rich internet applications and expedites the business benefits of SOA.
• Automate workflows within and across applications – eliminate time-consuming manual processes by automating common workflows. For example, whenever an address field is changed in your CRM application; automatically update the address fields in your CRM, billing, provisioning and shipping application.
• Extend legacy applications - modernize your legacy applications by adding new business logic that meets your current business needs. For example, prevent a financial application from allowing a credit to be processes beyond a pre-defined limit or add logging to an application for audit trail purposes related to compliance.
• Build new composite applications – merge page flows from disparate applications into a single user interface to drive productivity gains for your employees. Common in contact center environments where the single composite application replaces the need to learn and interact with multiple disparate applications. Often designed to walk an agent through a business workflow to further simplify the training process for new agents.
• Service-enable custom-built or older legacy applications – enable virtually any application – including desktop, host, even DOS applications to participate in your SOA implementation.
• Expose business process automations as web services – rapidly create automations within an application or across virtually any new or old legacy application and then expose the automations as a web service
• Extend enterprise business process management (BPM) to the desktop – enable enterprise workflows to call a service on a users’ desktop that can span all applications; not just web-based applications. Bridge enterprise BPM workflows and the business users that need to participate
• Support virtualized environments – overcome the hurdle of integrating data between virtualized and non-virtualized applications or between two virtualized applications operating in different virtualized “bubbles” beyond copy-and-paste. Expose functionality from virtualized applications as web services consumable by desktop and other legacy applications

For more information on how OpenSpan is utilized, please visit the OpenSpan for Contact Centers , Business Process Outsourcers , Financial Services , Independent Software Vendor , Service-Oriented Architectures , Business Process Management and Virtualization pages. Or, visit one of our online demos to see the OpenSpan Platform in action.