OpenSpan Platform Recognized for Innovative Approach to Application Integration and Automation on the Desktop

ATLANTA, August 9, 2007 – OpenSpan, Inc., the enabler of the New Enterprise Desktop, today announced that Technology Marketing Corporation (TMC) named the OpenSpan Platform as a Customer Interaction Solutions magazine 2007 TMC Labs Innovation Award winner. The award-winning OpenSpan Platform improves enterprise desktop productivity by automating manual processes and more quickly and cost effectively integrating critical business applications.

“Organizations today are focused on improving employee productivity at the desktop, which is often the top priority in contact centers,” said Francis Carden, CEO of OpenSpan. “The OpenSpan Platform is the first product of its kind to dramatically simplify the application integration, business process automation and composite application building processes that drive productivity improvements for customer-facing employees. Being recognized as a 2007 TMC Labs Innovation Award winner is a testament to the hard work and dedication of our employees as we continue to meet the growing market demand for desktop-based integration and automation software.”

The OpenSpan Platform is the industry’s only software platform that transcends traditional server and user interface integration technologies by leveraging the interactions between applications and the underlying operating system. It enables organizations to increase the power of their employee desktops by integrating applications, automating manual processes, extending functionality of existing applications, and more quickly and cost-effectively creating customized composite applications.

"OpenSpan has clearly demonstrated to the staff of TMC Labs that the OpenSpan Platform is truly innovative in the contact center industry.  The OpenSpan Platform has made significant contributions to the advancement of this industry,” said Nadji Tehrani, founder and chairman of TMC, publisher of Customer Interaction Solutions. “We’re proud to reward OpenSpan’s outstanding accomplishment with a TMC Labs Innovation Award this year.”

“OpenSpan deserves this great honor for creating a ground-breaking integration and automation platform that enhances the contact center desktop. The OpenSpan Platform has demonstrated raw innovation and offers unique integration features,” added Tom Keating, CTO and TMC Labs editorial director. “I look forward to seeing other innovative solutions from OpenSpan as they continue to contribute to the future of the call center marketplace.”

The TMC Labs Innovation Awards honor products that demonstrate raw innovation, unique features and significant contributions toward improving communications technology.  The TMC Labs Innovation Awards are not granted only to the best-selling products, but instead to those demonstrating raw innovation, uniqueness and representing a significant contribution to the industry.

The TMC Labs 2007 Innovation Award highlights will be published in the September and October 2007 issue of Customer Interaction Solutions magazine.
                                                             
About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry.  Please visit www.cismag.com.  

About OpenSpan, Inc.
OpenSpan is a venture-backed software organization focused on enabling the New Enterprise Desktop.  Global 2000 enterprises leverage the OpenSpan Platform to integrate applications, automate business processes, extend functionality and build new composite applications in order to realize immediate value on their IT investments.  Recognizing the unique approach to the difficult challenges associated with application integration, Gartner awarded OpenSpan with a 2006 Cool Vendor Award.  OpenSpan is headquartered in Alpharetta, GA.  More information about OpenSpan is located online at www.openspan.com.