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Aon Integramark selects OpenSpan for Call Center Integration and Automation

ATLANTA, November 16, 2006— OpenSpan Inc., the leading supplier of desktop integration and automation technology, and the pioneer of Surface Integration™ today announced that it has been selected by Aon Integramark.

"We are excited about Aon’s selection of Openspan,” said Francis Carden, CEO of OpenSpan. "Their reputation is second to none and we are proud that OpenSpan provides a key piece in enabling their call centers to provide even better service to their customers.”
 
"Openspan's unique and flexible technology automates manual and time consuming tasks right at the agents' desktop, which increases productivity, cuts cost and eases fulfillment of compliance requirements" said Jim Crivolio, COO of Aon Integramark. “One of our core values is always maintaining a client focus, and by leveraging OpenSpan’s Composite Studio we can both simplify and streamline our desktops to ensure that focus on our clients is maintained so we can maximize service quality, accuracy and efficiency.”
 
About Aon Integramark
Aon Integramark serves banks and their lending customers as a debt cancellation services provider. Their team serves America's largest banks and credit card providers by designing, marketing, handling risk, serving customers, and administering these programs through branded program delivery, proven processes, systems and experts in debt cancellation type programs. Their work can now be seen at over 400 places across America. For more information, visit www.aon.com/integramark.  

About OpenSpan
OpenSpan, an Atlanta based software company, is the pioneer of Surface Integration™ - an innovative approach to desktop integration. OpenSpan's flagship product Composite Studio fully enables rapid integration and automation between applications, without programming, and at a fraction of the cost and time of any other solution. Composite Studio is a visual design environment that allows both IT and domain experts to optimize the existing functionality and any interactions between desktop applications, regardless of their ownership and origin (Windows, web, legacy/host, Java, etc). Solutions can be generated in minutes in order to improve productivity, streamline business processes, reduce costs, improve customer service, and enable tighter integration with partners and customers. For more information, visit www.openspan.com.

 
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