OpenSpan provides solutions for Contact Centers, ERP & CRM Integration, Risk, Fraud and Compliance, BPM/BAM, etc., 
OpenSpan provides industry specific solutions for Insurance, Banking/Financial Services & Telecom. 
Webinars
On Demand Webinars
- User Process Management for MS Dynamics CRM Users
- User Process Management for SAP CRM Users
- User Process Management for Salesforce CRM Users
- User Process Management for Oracle Siebel CRM Users
- Show Them The Money! Gaining Approval for Your Quality Project
- 4 Reasons You Need User Process Management in the Call Center (and Why Your CEO Will Notice)
- Lean Six Sigma for Contact Center Operations-An Overview
- Monitor, Analyze, Automate: Three Steps to Increasing Agent Effectiveness
- OpenSpan for Lotus: Extending the Reach of Lotus Notes and Lotus Expeditor to All Desktop Applications
- Quick Tips for Reducing Training Time While Improving Efficiency
- 5 Keys to Improving Productivity in your Call Center
- Improving Agent Effectiveness in Today's Call Center
- Key Technology Trends Impacting Agent Productivity and Performance
- Improve Business Visibility with OpenSpan Events
- Streamline Customer Onboarding Processes With OpenSpan
- Improving Siebel User Productivity Through Automation
- 10 Proven Strategies For Improving Agent Productivity
- The Automated Desktop: Lessons for Improving Agent Productivity
- Improve Agent Productivity Now With Desktop Automation
- 6 Ways to Ensure Compliance Using Your Existing Applications
To learn more about OpenSpan products, press, business cases, demos, and webinars, please see the content menus on the right side of the screen, or Contact Us.
