Eric Musser, CEO

A highly visible and well respected enterprise software executive, Eric Musser joined OpenSpan as CEO in August 2008. Prior to joining OpenSpan, Eric served as President and CEO of CDC Software, a wholly owned subsidiary of CDC Corporation (Nasdaq: CHINA; $402.4 million in annualized 2007 revenues). Among the awards he received during his 15 years at CDC Software was being named one of the Top 20 Enterprise Software Leaders of 2007 by a leading ERP journal.

Eric has built a successful track record of working closely with customers, partners, analysts, and industry associations to deliver leading, industry-specific enterprise solutions and services that enable competitive advantage for customers and create value for the company's stakeholders. Under his leadership at CDC Software, the Customer-Driven Company (CDC) consistently reported record revenue primarily because of aggressive organic growth through sales to new customers and expansion through well-targeted acquisitions.

Prior to his role as CEO at CDC, Mr. Musser served as Executive Vice President, Corporate Strategy and Chief Technology Officer for CDC Software, where he spearheaded the company's innovative product architecture, new vertical market product strategy, support of advanced technology platforms and development of the company's acquisition strategies. In addition to that role, he also successfully expanded CDC Software's Asia Pacific operations through closely working with business partners and customers there, as well as establishing its first major development center in China. As President of Industri-Matematik (IMI), Eric returned the business to profitability after multiple years of losses and set the foundation for future expansion. At Ross Systems, Mr. Musser held senior management positions in services, marketing and development, including Chief Technology Officer.

Follow Eric on Twitter: http://twitter.com/eric_musser

Francis Carden, Founder, Chief Evangelist

With more than 20 years of experience in running multinational technology companies, Francis has a track record of delivering successful technology solutions to thousands of clients in more than 30 countries. As founder and CEO of Pixel Innovations Ltd, Francis specialized in software integration services, partnering with organizations like IBM, Sun and Microsoft to offer his customers industry-leading solutions. Since the sale of his company to a large healthcare software integration company in 2001, Francis has been an active investor in technology companies in the United States. In 2005, Francis was lured back to the front lines by the opportunity to join the executive leadership team at OpenSpan.

Blog : Personal Workflow Management for Enterprise Desktop
Follow Francis on Twitter: http://twitter.com/FrancisCarden

Stephen Beckett, Founder, Chief Scientist

Stephen has been a leading software innovator in the contact center market since 1993. He was a founder of Witness Systems, where he invented the industry's first Computer Telephony Integration (CTI) enabled voice and screen recording system. While at Cliffstone Corporation, he built the contact center's first Composite Application development suite, which has since become the real-time business intelligence solution for contact center operations such as DIRECTV and American Express. Stephen received his BS in Electrical Engineering from Virginia Tech.

Damon Lockwood, Founder, Chief Technology Officer

As an experienced software architect providing solutions for a variety of platforms, Damon has worked closely with Accenture and Microsoft, leading implementations of their Contact Center Framework for clients such as Bellsouth and Bank of America. Damon pioneered the composite application and Surface Integration™ approaches and techniques first used within the Contact Center Framework, which are now incorporated in the OpenSpan Composite Application Suite.

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Rick A. Marquardt, Executive Vice President of Business Development

Rick Marquardt has a proven track record with 30 years of experience leading global technology organizations. Before joining OpenSpan in 2009, Mr. Marquardt served as President of CDC Software, parent company of Pivotal Corporation and Ross Systems Inc., where he assumed responsibility in 2005 for application and technology development, sales and marketing, professional services and administration. Between 2001 and 2005, he held various executive leadership positions within Ross Systems Inc., including President of North American operations, where he led sales and services, business partner relationships, and the introduction of new products to the market. Prior to joining Ross Systems, Mr. Marquardt held senior executive roles at Eftia OSS Solutions, NSE Inc., Distinction Software, Datalogix International and Management Science America, Inc.

David Brunner, Vice President of Product Management and Pre-Sales

David Brunner, Vice President of Product Management and Pre-Sales David brings over 20 years of products and technology innovation experience to OpenSpan. Before OpenSpan, David led Product Development, Professional Services, Production Operations and Customer Service teams at Equifax, where he delivered multi-million dollar MDM, Data Integration and Analytics solutions to several of the largest financial and Telco companies in the world, representing over $100M in annual revenue to Equifax. Prior to Equifax, David spent 9 years at S1 Corporation, the company that invented online banking, where he served in several roles of increasing responsibility, from Enterprise Architect to Development and Services leadership positions. By staying on top of industry issues, building close relationships with OpenSpan customers, and representing them in the product strategy and development process, David ensures that OpenSpan maintains its position as the expert in process improvement through user process management. A patent holder, David has spent his entire career as a technologist focused on new product innovation.

Stuart Ransom, Vice President of Sales

With more than 20 years of enterprise software industry experience, Stuart leads OpenSpan's global sales team with responsibility for revenue and sales operations. Prior to joining OpenSpan, Stuart led North America sales for Sonic Software prior to its acquisition by Progress Software, where he was instrumental to bringing the industry's first Enterprise Service Bus (ESB) to market and building the company's brand and enterprise customer base in commercial and public sector markets. While with Progress Software, Stuart also led North America sales for the Actional SOA Management product line. Stuart's experience base spans both public and early-stage companies including Mercator Software, Bright Tiger Technologies (acquired by Allaire), and Applix (IPO), having held VP-level, multi-channel sales and corporate development leadership positions throughout his career.

Laura Tanner, Vice President of Marketing

Laura Tanner is OpenSpan's Vice President of Marketing. Laura's expertise in technology marketing is extensive. She has served as Vice President of Marketing Communications for Seagull Software, a provider of legacy extension and app integration tools focused on Web enablement and Web services. Her career also includes stints at KnowledgeWare, where she marketed the company's Flashpoint legacy extension technology, large-scale information engineering solutions and one of the earliest desktop GUI development tools, and at Ross Systems, an ERP and HR software vendor where Laura was Director of Marketing. Laura also established a boutique high tech marketing communications agency providing PR and marketing services to technology companies including Intel, SecureWorks (now Dell), and ReachView Technologies (acquired by Alcatel-Lucent). Prior to joining OpenSpan, Laura was Vice President of Marketing at Skitter, Inc. (Skitter.TV), a start-up provider of a Web-centric video encoding and video delivery. Laura holds a Bachelor of Arts in Journalism degree from the Henry W. Grady College of Journalism and Mass Communication at the University of Georgia.

Henry (Fritz) Yoder, Vice President of Support

As Openspan's Vice President of Support, Fritz Yoder oversees the company's customer service program, as well as internal operations. He also serves as the primary interface between customers and the Openspan development team during system installation and standard follow-up service. Fritz has over 19 years experience in the management, configuration and support of call centers. Prior to joining Openspan, Fritz served as vice-president of operations for Cliffstone, Inc., a developer and provider of computer systems for call centers. In that capacity he developed and managed the support infrastructure during the company's period of dynamic growth. Fritz is experienced in defining user requirements, and establishing distribution and support organizations. Throughout his career, he has provided product feature guidance from both the end user and maintenance personnel perspectives.

Rod Dunlap, Vice President of Insurance

Rod Dunlap is responsible for driving OpenSpan's expansion in the insurance sector. Rod is an experienced insurance management and IT professional with more than a dozen years at Blue Cross Blue Shield under his belt. During his tenure, he successfully implemented a claims repair project at a southeast payer achieving 200% ROI in year one, automating over four million claims and saving over $12M in administrative expenses. Rod is a frequent speaker on process improvement, rapid application development and agile development techniques as they relate to the insurance industry. His experience leading IT and Development teams gives him a keen insight into IT innovations that can enable process excellence in both front-line and back office operations.