Career Opportunities

OpenSpan is a provider of activity intelligence and desktop automation solutions that improve performance, drive revenue and increase efficiencies in contact center, back office and retail storefront environments. Activity Intelligence provides actionable, real-time activity and performance insight used to make informed decisions about people and technologies. Leveraging the critical insight from desktop analytics, organizations use desktop automation to streamline worker activity, simplify critical service processes and remove technology barriers as means to deliver a gold-standard customer experience. OpenSpan solutions are deployed on more than 300,000 desktops across the world, and are optimizing billions of transactions in the banking and financial services, insurance, telecommunications, retail and technology industries.

OpenSpan Services

As a software company targeting the Global 2000, the importance of ensuring that OpenSpan has successful and lasting relationships with our customers goes far beyond producing great software - the importance of high quality project management, consulting and training services in both pre- and post-sales phases of our customer engagements cannot be understated.

Current Positions

To learn more about OpenSpan, please Contact Us.


Who Uses OpenSpan?


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Process Improvement Software

Process improvement software is created and perfected to increase productivity and improve the overall business and workflow processes. Process improvement software combines business processes, user processes, six sigma and workflow management technology to achieve increased productivity, a better end user experience and ultimately, satisfied customers, increased revenue and reduction in costs. Process improvement software is built to help companies identify and streamline their processes for optimal efficiency.

Related Searches

User Process Discovery Discover what applications your users are spending the majority of their time in and where bottlenecks are occurring using OpenSpan Desktop Analytics.
Process Improvement Technology Discover, Measure & Improve. Learn more about OpenSpan's user process improvement technology.
Enterprise Risk Management Software Reduce risk, detect fraud and ensure compliance with OpenSpan's ability to monitor user activity, audit application interactions and automate user processes.
User Process Measurement Analyze the information gathered using OpenSpan Desktop Analytics detailed reporting tools.
Process Improvement Case Studies Learn how other companies use OpenSpan to impact the bottom line.
Enterprise Application Integration OpenSpan's software easily integrates Enterprise, CRM, custom built and legacy systems
User Process Automation OpenSpan Desktop Automation is the flagship of OpenSpan's User Process Improvement technology portfolio and provides the functionality to improve the use of the many applications running on your users' desktops.
Process Improvement Videos View OpenSpan's product demos and learn how user process improvement through automation can help your business succeed.
Continuous Improvement Find out how to increase user productivity and improve the overall user experience and customer experience.
User Process Improvement Software Visit the OpenSpan community to tap into our knowledge base, training, and discussions.
Process Improvement Webinars Continuous Improvement for Banking, Insurance & Call Centers, Lean Six Sigma, CRM Optimization and so many more. View one today.
Process Improvement Consulting We offer maintenance, consulting and training services for customers and partners.