OpenSpan provides solutions for Contact Centers, ERP & CRM Integration, Risk, Fraud and Compliance, BPM/BAM, etc., 
OpenSpan provides industry specific solutions for Insurance, Banking/Financial Services & Telecom. 
OpenSpan Articles
"SAP turns to its partners for help improving its UIs." SAP has turned to partners such as OpenSpan to help condense SAP processes into as few as screens and fields as possible through the use of wizards or the creation of new UIs specific to that task. June 2011
CMSWire"OpenSpan Tracks User Process Management's Impact on Business Process Management." When we think of the user experience, we usually turn our lens towards customers. Yet, a company's employees routinely interact with dozens of user interfaces and no one ever analyzes their experiences and how they can be optimized. Until now. March 2011
American Banker"Customization Without the Code." M&I Bank faced a quandary affecting lots of banks in the current IT budget environment: how to customize the operations used by its customer service and sales staff while avoiding the expense of upgrading from a service bureau arrangement to a licensed agreement for its vendor-provided software. February 2011
SD Times"Analytics Meets Automation in Latest OpenSpan" August 2010
Portals and KM Blog, Bill Ives"OpenSpan Accelerates Automation of User Processes" July 2010
Credit Today"Agents of Protection" p. 55. Francis Carden, founder and chief evangelist at OpenSpan, unravels the myriad ways in which call centre applications can shut out fraud. July 2010
Computer Weekly blog, Adrian Bridgwater"One open user interface to rule them all, does that sound dangerous?" July 2010
insideCTI"OpenSpan Makes Desktop Automation Sexy Again" June 2010
TradingMarkets.com"MIT Sloan CIO Symposium Names Finalists for Innovation Showcase" April 2010
CIO Magazine"T-Mobile Wins CIO100 With OpenSpan"
BeyeNETWORK"Brad Murdoch, OpenSpan"(Webcast) March 2010
ContactCenterWorld.com"What Constitutes Workforce Optimization in 2010?" February 2010
The Virtual Circle, Robin Bloor Blog"10 IT Companies to Watch in 2010" January 2010
Enterprise Systems"Q&A: Clouding Computing Challenges, Risks, and Rewards" November 2009
Connections Magazine"Improve Call Center Agent Productivity and Customer Service" November 2009
BeyeNETWORK"OpenSpan Extends Business Intelligence to Enterprise Desktops " August 2009
TMCnet"TeleTech To Implement, Resell OpenSpan Platform" August 2009
CRM Buyer"Don't Trade Customer Satisfaction for Call Center Efficiency" July 2009
Integration Developer News"OpenSpan Brings BI, BAM and BPM to the Desktop" July 2009
Call Centre Helper"Six ways to improve the agent desktop" June 2009
IT Jungle"OpenSpan Aims to Bring Mainframe Qualities to Desktop Integration" June 2009
eWeek"Managing Applications at a Higher Level" May 2009
Windows IT Pro"OpenSpan Platform 4.1 improves Lotus support" May 2009
Financial Times"SaaS: it could fizzle out on the user desktop" April 2009
eWeek"Rethinking Application Integration" March 2009
Ebizq"Analyzing Desktop Usage To Drive Business Process Improvements" March 2009
The BPM Merry-Go-Round"How user interface virtualization can expand the power of BPM" March 2009
DM Review"Desktop Event Monitoring: a Value-Add to BPM and BAM" December 2008
IT Business Edge"Simple Integration at the User Level" December 2008
EBIZQ"Data Integration at the User Interface?" December 2008
SearchSOA.com"COBOL Apps Moving to SOA: Rip-and-Replace Meets the Recession" November 2008
Dana Gardner Blog"SOA, BPM Cozy up to the Desktop with TIBCO, OpenSpan Partnership" November 2008
EBIZQ"TIBCO, OpenSpan to Help Integrate Server-based Data and Services with Desktop Applications" November 2008
Information Week"Making Microsoft Office Apps into SOA Services" November 2008
TMCnet"OpenSpan Chairman to Help Call Centers Do More With Less" August 2008
Windows IT Pro"Keep Your Legacy Apps with OpenSpan" July 2008
CRN ChannelWeb"Get High Returns with Codeless Integration Platform" July 2008
ZDNet Blog"OpenSpan to ease client/server modernization by ushering apps from desktop to web server" June 2008
SD Times"OpenSpan exposes legacy applications as services" June 2008
Software Magazine"OpenSpan Offers Packaged Contact Center Integration" May 2008
Intelligent Enterprise"Want to Mashup Your Legacy Apps?" May 20, 2008
Software Business Article"The Agile Desktop" April 28, 2008
Podcast"Reducing Agent Complexity", a Joe Outlaw interview with Francis Carden, OpenSpan CEO. April 28, 2008
CRN ChannelWeb Product Review"Combining, Integrating Desktop Apps in New Ways " March 2008
Robin Bloor Blog"OpenSpan: SOA on the Desktop " February 2008
Robin Bloor Blog"10 IT Companies to Watch in 2008 " January 2008
ESJ Podcast"Best Practices for Application Integration" November 2007
CRN"20 Midmarket Products We Love Right Now " October 2007
To learn more about OpenSpan products, press, business cases, demos, and webinars, please see the content menus on the right side of the screen, or Contact Us.
