OpenSpan for Salesforce.com

OpenSpan and Salesforce.com have partnered to bring exceptional value to salesforce.com customers. With OpenSpan, you can rapidly automate business process workflows within salesforce.com or between salesforce.com and virtually any legacy application within their organization, including applications currently deployed to user desktops.

OpenSpan enables you to:

Automate workflows within salesforce.com – such as automating login procedures or by automatically delivering users high-value customer alerts and real-time up-sell or cross-sell offers.

Automate workflows between salesforce.com and other applications – including CTI or soft phone applications, e-mail and chat, knowledge management, billing, provisioning, dispatch or virtually any other legacy application.

Improve compliance adherence – by adding automatic auditing and reporting of compliance violations by salesforce.com users.

Enhance user interfaces – by accessing key customer information stored in other applications directly from the salesforce.com user interface, or conversely by accessing salesforce.com data via another application or Mashup.

Improve business processes – by tracking and reporting user activity within salesforce.com to business intelligence (BI), business activity monitoring (BAM), or other analytical tools.

To learn more, please view one of our Online Demonstrations or try it out for yourself by registering for the OpenSpan Virtual Test Drive for salesforce.com customers.