OpenSpan for Financial Services – Back Offices

OpenSpan helps boost the productivity of your middle and back-office staff by simplifying the desktop. With OpenSpan, you can eliminate repetitive workflows such as copy-and-pasting of data between applications so that employees can focus on transaction details and accuracy.

OpenSpan works with the applications you have today, and delivers ROI now. Seeing is believing; watch one of the OpenSpan online demonstrations to see how simply you can integrate applications and automate business processes.

The OpenSpan Platform is currently deployed throughout major financial services organizations to:

Automate manual processes – taking human intervention out of complex, multi-application processes like transaction adjustments, fraud verification and action, and product re-pricing.
Improve data accuracy – by eliminating copy-and-pasting or re-keying of data across multiple systems.
Extend BPM to the desktop – by automating tasks on users' desktops, monitoring and logging user desktop activity or extending applications to ensure compliance.
Extend SOA to the desktop – by service-enabling desktop and other legacy applications and by enabling any desktop application to become a consumer of services.

Customer Successes

Read about OpenSpan back-office productivity wins in the following case studies:

Download(97kb)	A leading UK financial services organization used OpenSpan technology to streamline its fraud alert and resolution process. The company was able to double its case load, with increased scalability and security which reduced exposure to the bank and its customers. The solution was implemented in less than 8 weeks with approximately 10 man-weeks of effort.
Download(100kb)	A global financial provider's APAC operations used OpenSpan to help automate several key processes that cut processing times by 78% and doubled the number of accounts processed. This reduced the amount of staff necessary to complete credit verification and other manual processes, allowing the client to re-focus staff on other projects.

Additional Articles

UK Banking "Single Customer View" / Fast Payout Requirement

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