OpenSpan Solutions

OpenSpan is commonly used to integrate applications and automate business workflows across a wide range of applications, including legacy desktop applications. Enterprises are increasingly selecting the OpenSpan Platform in order to rapidly improve productivity, enhance customer service quality or improve up-sell performance while continuing to leverage existing applications.

OpenSpan provides IT organizations a path to quick business wins in a number of industries including those mentioned below.

• Contact Centers
• Retail Banks
• Financial Services Back Office
• Outsourcers
• Telecom Companies

OpenSpan also provides a unique path for extending key technology solutions to enterprise desktop environments, including technologies such as:

• SOA
• BPM
• SaaS and Cloud Computing
• Virtualization

By partnering with leading technology vendors, OpenSpan is well positioned to provide a number of Partner Solutions such as:

• Accenture
• Aspect Software
• IBM Lotus
• Oracle/Siebel
• Software AG
• TIBCO

Cross-solution Benefits

OpenSpan projects often overlap solution categories, because of the diverse nature of the technology's uses and benefits. For example, financial services companies may also host contact and sales centers that benefit from OpenSpan solutions, albeit in different ways. Retail banks may use OpenSpan to solve not only contact center problems, but back-office bottlenecks and up-sell challenges. Different stakeholders often see OpenSpan's broad problem-solving capabilities through the lens of their own needs or departments, but it's useful deployed enterprise-wide.

To learn more about OpenSpan solutions, press, business cases, demos, and webinars, please see the content menus on the right side of the screen, or Contact Us.