OpenSpan White Paper LibraryExtending Apps to Consume ServicesThe process of developing a meaningful set of Web services for use in a Services-Oriented Architecture (SOA) is a long and involved one. It requires that an organization map out its
core operations a…
OpenSpan Platform OverviewLet's face it, the multitude of applications used within your organization today were just not designed to do
what you need them to do. Supporting new business opportunities, adhering to new complian…
OpenSpan for Financial ServicesThe difficult global economic conditions have brought additional focus to a number of IT challenges common to virtually every bank and financial services provider:
:: Do more with less – IT org…
Managing the Growing Complexity of Desktop Application EnvironmentsVelociti Partners survey of financial services organizations regarding the complexity of their enterprise desktops. Includes interesting facts about the number of applications utilized daily by custom…
Hurwitz Group on OpenSpanA dirty little secret that escapes the view of many IT professionals and many
business managers too, is that the users are what makes business applications
work. Most business software doesn't work …
Moving Apps Off The DesktopT
he principles behind Service-Oriented Architecture (SOA OA ) enable organizations to treat applications as a set of discrete services that can be configured to quickly produce new applications in r…
Extending Legacy Apps to Consume ServicesT
he process of developing a meaningful set of Web services for use in a Services-Oriented Architecture (SOA) is a long and involved one. It requires that an organization map out its
core operations…
Extending Legacy Apps to Consume ServicesT
he process of developing a meaningful set of Web services for use in a Services-Oriented Architecture (SOA) is a long and involved one. It requires that an organization map out its
core operations…
451 Group on OpenSpanAggressive OpenSpan hires new CEO, closes C round, keeps growing…
IDC Profile on OpenSpanOpenSpan is a rapidly growing, privately held integration software company founded in 2004 that used its earlier expertise in customer contact centers to develop an unusual approach to developing comp…
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 White Papers
Case Studies
Industry Articles
The process of developing a meaningful set of Web services for use in a Services…
Let's face it, the multitude of applications used within your organization today…
The difficult global economic conditions have brought additional focus to a numb…
Time-to-Value: SOA projects often can be measured in
years; postponing benefits…
Today's contact centers are under pressure to deliver high
quality customer ser…
Despite continued adoption of Service-Oriented Architectures
(SOA), enterprise …
The client estimates that 60% of their employees are in front-line customer-faci…
The bank's back office processes continuous transaction fraud alerts for debit c…
The client's Customer Care environment was a mix of Windows and Web applications…
OpenSpan Technology Key Component of Contact Center Integration So…
Companies Can Gain Insight into Agent Performance…
Enterprises Increasingly Choose OpenSpan to Drive Legacy Ap…  Demos
Webinars
Business Process Improvement…
Business Process Improvement for Contact Centers 5 Ways to Improve Customer S… 5 Ways to Improve Customer Service in a Down Economy Emergence of the Unified Ag… Emergence of the Unified Agent Desktop in the Contact Center Industry view more >>  Sign up for the OpenSpan Newsletter. 
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