OpenSpan Leadership

Eric Musser, CEO

A highly visible and well respected enterprise software executive, Eric Musser joined OpenSpan as CEO in August 2008. Prior to joining OpenSpan, Eric served as President and CEO of CDC Software, a wholly owned subsidiary of CDC Corporation (Nasdaq: CHINA; $402.4 million in annualized 2007 revenues). Among the awards he received during his 15 years at CDC Software was being named one of the Top 20 Enterprise Software Leaders of 2007 by a leading ERP journal.

Eric has built a successful track record of working closely with customers, partners, analysts, and industry associations to deliver leading, industry-specific enterprise solutions and services that enable competitive advantage for customers and create value for the company's stakeholders.Under his leadership at CDC Software, the Customer-Driven Company (CDC) consistently reported record revenue primarily because of aggressive organic growth through sales to new customers and expansion through well-targeted acquisitions.

Prior to his role as CEO at CDC, Mr. Musser served as Executive Vice President, Corporate Strategy and Chief Technology Officer for CDC Software, where he spearheaded the company's innovative product architecture, new vertical market product strategy, support of advanced technology platforms and development of the company's acquisition strategies. In addition to that role, he also successfully expanded CDC Software's Asia Pacific operations through closely working with business partners and customers there, as well as establishing its first major development center in China. As President of Industri-Matematik (IMI), Eric returned the business to profitability after multiple years of losses and set the foundation for future expansion. At Ross Systems, Mr. Musser held senior management positions in services, marketing and development, including Chief Technology Officer.

Francis Carden, Founder & Chief Evangelist

With more than 20 years of experience in running multinational technology companies, Francis has a track record of delivering successful technology solutions to thousands of clients in more than 30 countries. As founder and CEO of Pixel Innovations Ltd, Francis specialized in software integration services, partnering with organizations like IBM, Sun and Microsoft to offer his customers industry-leading solutions. Since the sale of his company to a large healthcare software integration company in 2001, Francis has been an active investor in technology companies in the United States. In 2005, Francis was lured back to the front lines by the opportunity to join the executive leadership team at OpenSpan.

Stephen Beckett, CTO and Founder

Stephen has been a leading software innovator in the contact center market since 1993. He was a founder of Witness Systems, where he invented the industry's first Computer Telephony Integration (CTI) enabled voice and screen recording system. While at Cliffstone Corporation, he built the contact center's first Composite Application development suite, which has since become the real-time business intelligence solution for contact center operations such as DIRECTV and American Express. Stephen received his BS in Electrical Engineering from Virginia Tech.

Damon Lockwood, Founder, VP Development

As an experienced software architect providing solutions for a variety of platforms, Damon has worked closely with Accenture and Microsoft, leading implementations of their Contact Center Framework for clients such as Bellsouth and Bank of America. Damon pioneered the composite application and Surface Integration™ approaches and techniques first used within the Contact Center Framework, which are now incorporated in the OpenSpan Composite Application Suite.

Brad Murdoch, EVP Products and Strategy

Brad Murdoch leads product management, business development and sales engineering for OpenSpan. Prior to joining OpenSpan, Brad led the services business for JBoss, a leading open source software provider that was acquired by Red Hat in June 2006. There his focus was ensuring that JBoss delivered the Middleware industry's highest rated technical support, training, and consulting on a worldwide basis. Prior to JBoss, Brad held several positions with Wind River Systems, a market leader in embedded software solutions. During the majority of his tenure at Wind River Systems, Brad acted as Vice President and General Manager of the Wind River Services Business, with responsibility for a 200 person staff that drove between $30 and $40 million in revenue yearly. Prior to joining Wind River, Brad also held a General Manager position within Unisys' Global Customer Services organizations in New Zealand and Australia as well as several engineering and sales positions with Hewlett Packard and Clarity Software. He holds an Honours Degree in Computing Science from the University of Glasgow in Scotland.

Stuart Ransom, VP North American Sales

With more than 20 years of enterprise software industry experience, Stuart leads OpenSpan's sales team in North America with responsibility for revenue and sales operations. Prior to joining OpenSpan, Stuart led North America sales for Sonic Software prior to its acquisition by Progress Software, where he was instrumental to bringing the industry's first Enterprise Service Bus (ESB) to market and building the company's brand and enterprise customer base in commercial and public sector markets. While with Progress Software, Stuart also led North America sales for the Actional SOA Management product line. Stuart's experience base spans both public and early-stage companies including Mercator Software, Bright Tiger Technologies (acquired by Allaire), and Applix (IPO), having held VP-level, multi-channel sales and corporate development leadership positions throughout his career.

Steve Raby, VP EMEA Sales

Steve Raby leads all sales-related activities for OpenSpan in Europe, Middle East and Africa. Prior to joining OpenSpan, Steve was sales director for Northern Europe at Nuxeo, where he successfully drove sales for the company's electronic content management applications outside of France. Steve also led enterprise and business development activities in EMEA for JBoss (acquired by Red Hat in 2006), where he successfully moved the company into the enterprise software market and built out its application service provider program. Prior to JBoss, Raby held several positions at Sun Microsystems, including director of partner sales for the UK and Ireland, director of enterprise development sales, workstation business manager and district sales manager.

Henry (Fritz) Yoder, VP Support

As Openspan's Vice President of Support, Fritz Yoder oversees the company's customer service program, as well as internal operations. He also serves as the primary interface between customers and the Openspan development team during system installation and standard follow-up service. Fritz has over 19 years experience in the management, configuration and support of call centers. Prior to joining Openspan, Fritz served as vice-president of operations for Cliffstone, Inc., a developer and provider of computer systems for call centers. In that capacity he developed and managed the support infrastructure during the company's period of dynamic growth. Fritz is experienced in defining user requirements, and establishing distribution and support organizations. Throughout his career, he has provided product feature guidance from both the end user and maintenance personnel perspectives.

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