Tradeshows and Conferences

ICMI ACCE 2010

June 14-17, 2010 New Orleans, LA

Call Center Week and Exchange

June 14-18, 2010 Las Vegas, NV
Caesars Palace

ProcessWorld 2010

June 22-23, 2010 Washington, DC

Oracle OpenWorld

September 19-23, 2010 San Francisco
Moscone Convention Center

Webinars

On–Demand Webinars

Monitor, Analyze, Automate: Three Steps to Increasing Agent Effectiveness

Quick Tips for Reducing Training Time While Improving Efficiency

5 Keys to Improving Productivity in your Call Center

Improving Agent Effectiveness in Today's Call Center

Key Technology Trends Impacting Agent Productivity and Performance

Improve Business Visibility with OpenSpan Events

Streamline Customer Onboarding Processes With OpenSpan

Improving Siebel User Productivity Through Automation

10 Proven Strategies For Improving Agent Productivity

The Automated Desktop: Lessons for Improving Agent Productivity

Improve Agent Productivity Now With Desktop Automation

6 Ways to Ensure Compliance Using Your Existing Applications

To learn more about OpenSpan products, press, business cases, demos, and webinars, please see the content menus on the right side of the screen, or Contact Us.