About OpenSpan Inc.OpenSpan is a leading provider of desktop productivity and SOA acceleration products. Global 2000 organizations leverage the OpenSpan Platform to streamline desktop environments in order to enhance customer service, improve productivity and increase up-sell and cross-sell performance by customer-facing staff. OpenSpan is currently deployed to more than 100,000 enterprise desktops, adding more than 1,000 new desktop deployments every week. The company expects to enhance customer service on more than one billion support calls and save organizations more than $100 million during 2009. OpenSpan has received a number of important awards and other industry recognition including:
OpenSpan is a venture-backed software company headquartered in Alpharetta, Georgia. To learn more about the OpenSpan Platform, please visit the Products section or Contact Us directly. To learn more about OpenSpan products, press, business cases, demos, and webinars, please see the content menus on the right side of the screen, or Contact Us. |
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The process of developing a meaningful set of Web services for use in a Services…
Let's face it, the multitude of applications used within your organization today…
The difficult global economic conditions have brought additional focus to a numb…
Time-to-Value: SOA projects often can be measured in
years; postponing benefits…
Today's contact centers are under pressure to deliver high
quality customer ser…
Despite continued adoption of Service-Oriented Architectures
(SOA), enterprise …
The client estimates that 60% of their employees are in front-line customer-faci…
The bank's back office processes continuous transaction fraud alerts for debit c…
The client's Customer Care environment was a mix of Windows and Web applications…
OpenSpan Platform v4.0 Nominated as Best Business Productivity Solution, …OpenSpan Platform to Enhance Customer Service on More Than One Billion Suppo…
OpenSpan Becomes IBM Advanced Business Partner; New Product to Extend Lo…
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Business Process Improvement…
Business Process Improvement for Contact Centers 5 Ways to Improve Customer S… 5 Ways to Improve Customer Service in a Down Economy Emergence of the Unified Ag… Emergence of the Unified Agent Desktop in the Contact Center Industry view more >>  Sign up for the OpenSpan Newsletter. 
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